NetCONNECT695 - App Store
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Official App Store Link
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Publisher Description
Cerberus NetCONNECT allows customers to check availability for broadband services, create and view support cases and check configuration details for active services - all from a smartphone or tablet.
Cerberus NetCONNECT provides all the functionality necessary to quickly resolve service-affecting issues or to provide real-time information on the status of outstanding support queries. It also provides sales teams with instant access to availability data for the full range of Cerberus FTTC, ADSL, FTTP, Gfast, SOGEA and FTTPoD connectivity.
Features
-Check FTTC/ADSL Availability
-Check EFM Availability
-Check EoFTTC Availability
-Add a New Case
-View Open Cases
-View Case Detail and update the status of the case
-View Active Services (Inventories)
-Service Detail
-Check DSLAM Status
-Raise a new Case from Service Detail
-Check Line Usage with Graph (Daily => Last 30 days, Monthly)
-Line profile management
-Domain Availability feature
-Show Radius Log for a given connection
-Leave Feedback/Feature Request
About Cerberus Networks
Cerberus Networks provides connectivity and cloud computing services to business customers throughout the UK. Cerberus Networks’ market-leading cloud computing platform delivers connectivity and services as a single tightly integrated solution.
Our Connectivity + Services model creates huge new opportunities to re-think and optimise how companies use their systems, at the office, at home and in the Cloud.
Version History Some bug fixes and optimisations. 695 Jul 27 Some bug fixes 694 May 5 Added 2FA Flow for the NetConnect App 692 May 1 Added option to copy IP address in the service details page and added option to perform intrusive test. 691 06/06/2025 1. Added options to update MyCloud Voice Services from the app from the service details page. 690 02/21/2024 1. Added Connection Check in DSL line details.
2. Fixed reset port issue.
3. Fixed broadband Result issue.
4. minor bug fixes. 3.0.1 02/09/2024 - FTTP, GFast and SOGEA in Availability check result.
- New Layout 2.2.5 04/15/2022 New Features:
- Push Notification for DSLAM Status, Port Reset, Case Update and Profile Change
- Share results of the service availability you tested.
- Added Pricing and Order Request Options in Domain availability result.
Few Bugs resolved: 2.2.4 12/03/2016 - Revamped Interface design
- Added Pin lock system
- Few Bugs Fixed 2.2.3 09/12/2016 Version: 2.1.2
+ Improved Availability Checker (Faster & More Accurate)
+ bug fixes 2.1.2 12/12/2015 - Line profile management
- Domain Availability feature
- Show Radius Log for a given connection
- Leave Feedback/Feature Request
- UI Changes and Bugs resolved 2.1.1 06/24/2015 Improvements to Availability Checking
Added EoFTTC Availability Checking
Bug Fixes 2.0 10/16/2014 1.0 07/25/2013
